Privacy Policy for Chatterbox Speech Therapy PLLC

Effective Date: 11-19-2025
Last Updated: 11-19-2025

Chatterbox Speech Therapy PLLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us. Please read this Privacy Policy carefully.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information that identifies you as an individual, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth (if provided on intake forms)

  • Insurance information (if applicable)

  • Any health-related information you voluntarily provide

b. Non-Personal Information

Information that does not identify you personally, such as:

  • Browser type

  • IP address

  • Device information

  • Cookies and usage data

  • Pages visited on our website

c. Protected Health Information (PHI)

If you are a client, any health-related information you share is protected under HIPAA. This includes:

  • Evaluation results

  • Treatment notes

  • Medical history

  • Service records

PHI is handled in accordance with federal and state privacy laws.

2. How We Use Your Information

We use information collected for purposes including:

  • Providing speech therapy services

  • Scheduling appointments

  • Communicating with you

  • Billing, insurance claims, and administrative tasks

  • Improving website performance

  • Responding to inquiries

  • Maintaining legal and regulatory compliance (including HIPAA)

We do not sell your information.

3. How We Share Your Information

We may share information in the following circumstances:

a. With Your Consent

When you authorize us to share information with schools, physicians, family members, or other professionals.

b. With Service Providers

Such as:

  • Billing systems

  • Insurance companies

  • Electronic health record platforms

  • Website hosting services

These providers are required to maintain confidentiality and comply with HIPAA where applicable.

c. For Legal Reasons

We may disclose information if required by:

  • Law

  • Court order

  • Healthcare regulation

  • Protection of rights, safety, or property

4. Cookies and Tracking Technologies

We may use cookies or similar technology to:

  • Improve site functionality

  • Analyze website traffic

  • Enhance user experience

You can disable cookies in your browser settings.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information and PHI, including:

  • HIPAA-compliant record storage

  • Secure encrypted communication systems (where applicable)

  • Limited access to PHI

However, no internet transmission is 100% secure. Use the website at your own discretion.

6. Your Rights

Depending on your location and the services you receive, you may have rights including:

  • Access to your records

  • Requesting correction of information

  • Requesting restriction of certain uses

  • Requesting a copy of your health records

  • Revoking consent (except when required by law)

HIPAA gives clients specific rights regarding PHI.
Contact us if you need assistance accessing or managing your information.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

We comply with COPPA and HIPAA. We collect information about children only from parents, legal guardians, or authorized parties.

9. Changes to This Policy

We may update this policy at any time. Any revisions will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

Chatterbox Speech Therapy PLLC
info@chatterbox-speech-therapy.com
chatterbox-speech-therapy.com